
Frequently Asked Questions
Everything you need to know before your stay at Naluna Retreat
Where is Naluna Retreat located?
We're on the cliffs above Devil’s Tear, Nusa Lembongan — just 10 minutes from the main village, but tucked away in a private and peaceful setting.
What kind of retreat is this?
Luxury meets barefoot island life. Six private ensuite tents, ocean views, a pool, wellness facilities, and a focus on space, calm, and comfort.
Is it adults-only?
Yes. Guests must be 14 years or older. Naluna is designed for couples and solo travelers looking to fully switch off.
Tents & Amenities
What’s included with my tent?
– Ocean or garden views
– King-size bed with premium linen
– Air conditioning
– Private ensuite with hot water
– Fast Wi-Fi
– Daily cleaning
– Pool, sauna & ice bath access
– A la carte breakfast
Are the tents hot or noisy?
No. They have a fan, AC, and calming natural sound—mainly the ocean..
Is housekeeping included?
Yes. Your room will be refreshed daily.
Booking Info
Is there a minimum stay?
Yes, we have a 2-night minimum to allow for a proper unwind.
Can I book the full retreat?
Yes. For full buyouts or group bookings, please contact us directly via WhatsApp or email.
Is a deposit required?
Yes. A 50% deposit secures your booking.
Food & Dining
Is food available on-site?
Yes. Breakfast is included. Lunch, snacks, and dinner are available daily. we have Chefs and Baristas.
Can you cater to dietary needs?
Of course. We can accommodate vegetarian, vegan, gluten-free, and more — just let us know ahead.
Can we bring our own drinks?
Yes, with a corkage fee.
Wellness
What facilities are available?
– 12m clifftop pool
– Sauna ( cold plunge coming)
Can I book a massage?
Yes, message us on WhatsApp or ask the team when you arrive.
Getting Here
How do I get to Naluna?
Take a fast boat from Sanur (approx. 30 mins). We can help arrange return transfers, including Bali hotel/airport pickup.
How far is Naluna from the port?
Just 10 minutes. We will meet you and can order a taxi on your behalf if your boat does not provide that.
(approx IDR 150k / $15 AUD / $10USD)
Solo Guests & Work
Is Naluna suitable for solo travelers?
Absolutely. Many guests come solo to unwind. It’s peaceful, social when you want it to be, and very safe.
Can I work remotely?
Yes - Wi-Fi is reliable and fast. But we recommend closing the laptop for a while.
Special Requests
Can you help with honeymoons or celebrations?
We love creating special moments. Let us know in advance and we’ll take care of it.
Still have a question?
Reach out via WhatsApp or email — we’re here to help.